Terms and Conditions

These Terms and Conditions govern the use of the software development, consulting, and technology solutions services provided by Zygnus. By engaging our services, you agree to these terms in full.

Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

Service Description

Zygnus provides the following professional services:

• Custom software development
• Consulting and systems architecture
• Artificial intelligence solutions
• Enterprise integrations (SAP, NetSuite, APIs)
• Maintenance and technical support

Client Obligations

As a client, you agree to:

• Provide accurate and complete information about project requirements.
• Respond promptly to requests for information or approvals.
• Provide necessary access to systems, data, and resources.
• Make agreed payments within established deadlines.
• Not use our services for illegal or unauthorized purposes.
• Maintain confidentiality of credentials and access provided.

Intellectual Property

Once full payment of the project is completed, the client acquires ownership rights over the source code developed specifically for the project. Zygnus retains rights to frameworks, libraries, and proprietary components used. Any third-party code is subject to its respective licenses.

Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the business relationship. This obligation remains in force during and after the completion of the project for a period of 5 years.

Payment Terms

Specific payment terms are established in each individual proposal or contract. Generally, we require a 50% advance payment to start the project and the remaining 50% upon completion. Late payments may incur interest and suspension of work.

Warranties

We warrant that our work will meet the agreed specifications. We offer a 90-day warranty period after delivery for correction of errors related to the original requirements. This warranty does not cover scope changes, errors caused by client modifications, or issues with third-party systems.

Limitation of Liability

Our maximum liability is limited to the total amount paid by the client for the specific services. We are not liable for indirect or consequential damages, loss of profits, loss of data, or business interruptions, except in cases of gross negligence or willful misconduct.

Termination

Either party may terminate the agreement with 30 days written notice. In the event of termination, the client shall pay for all work completed to date. Zygnus will deliver all completed work and related documentation.

Governing Law

These terms are governed by the laws of the United Mexican States. Any dispute shall be submitted to the competent courts of Mexico City, and the parties waive any other jurisdiction that may apply.

Contact

For questions about these Terms and Conditions, please contact us:

Email: zygnusmx@gmail.com